Joining Instructions (First Aid Courses)

These are your joining instructions if you have booked onto our first aid courses. For example outdoor first aid, first aid at work, paediatric first aid, and forest school first aid courses. Please check the event description for your course, to determine if you will access the Indoor Classroom or the Outdoor Classroom.




Please note that if you’re over 14, the instructor we will need to see an ‘approved’ form of identification for you at the start of your course. This is the case irrespective of whether the course is being held at our training centres or at your venue. This is vital, as without it you won’t be allowed to undertake the end of course assessment or gain your certificate/qualification. Please bring with you at least 1 form of photographic identification, or if this isn’t available, 2 forms of non-photographic identification can be produced. Acceptable forms of photographic I.D. (1 required) are:
  • Signed UK Photo card driving licence
  • Signed passport (any nationality)
  • Proof of age card accredited by the Proof of Age Standards Scheme
  • Valid EU Photo identity card
  • Employee photo identification card
  • SIA security licence
  • Current and valid warrant card issued by HM forces or Police
  • Current and valid Prison service card
  • Firearms licence
  Acceptable forms of non-photographic I.D. (2 required) are:
  • Current driving licence – paper version
  • Birth certificate
  • Marriage/civil partnership certificate
  • Mortgage statement (issued within past 12 months)
  • Bank or building society statement (issued within last 3 months)
  • Bank or building society account opening confirmation letter (issued within last 3 months)
  • Credit card statement (issued within last 3 months)
  • Pension or endowment financial statement (issued within last 12 months)
  • P45 or P60 statement (issued within last 12 months)
  • Council tax statement (issued within last 12 months)
  • Valid work permit or visa issue by UK government
  • Utility bill – excluding mobile phone bill (issued within last 3 months)
  • Benefit statement e.g. child benefit, pension (issued within last 3 months)

COVID-19 Adaptations

Contact Tracing

On the learner registration form, we will collect your name and telephone number. We will securely store this information and destroy it after twenty-one days. We will use this information to contact you should anyone on your course reports symptoms of COVID-19 or a positive COVID-19 diagnosis within seven days of the course. We also ask for you to inform us, if you develop symptoms of COVID-19 symptoms, receive a positive diagnosis or are told to self-isolate by a contact tracer.

Before coming on the course

Please do not attend the course if:
  • You have any of the symptoms of COVID-19. These include a new persistent cough, high temperature, loss of sense of taste or smell.
  • You have come into contact with an individual with the symptoms of COVID-19 in the last seven days.
  • You have been advised to shield.
  • A contact tracer has recommended you to self-isolate.
  If you cannot attend the course for the above reasons, we will book you onto another course date of your choosing. In the unlikely event that such a date cannot be found, we will refund your course fee. Before attending the course, please take the time to fill out our online learner registration form.

Arriving at the venue

Please arrive at the venue 15 minutes before the start of the course. When you arrive at Pinkston Watersports, please head to the covered tunnel on the left-hand side of the main office. Your trainer will greet you; please ensure that you observed social distancing of at least two metres. Please ensure that you have completed the learner registration form and have your form of ID available at this point for your trainer to check. Once everyone has arrived, we will walk the short distance to the outdoor classroom. Your trainer will designate an area for you to work in. This area is fixed and will adhere to the current 2-metre social distancing guidance. In your area you will find, several pairs of gloves, disposable face masks, a training bandage, a face shield, hand sanitiser and a first aid manual. This is your equipment to keep. Once in your area, please sanitise your hands. There is no need to use a face mask while observing social distancing. Please place all waste in the small bin in your area.

During the course

We ask that you continue to observe appropriate social distancing throughout the course. For some aspects of the course, you may need to interact with another learner. Your trainer will advise you when you need to do this. When this happens, we ask that you sanitise your hands and don the appropriate PPE, as indicated by your trainer.


During the course, we will supply the PPE that you require, including face masks, hand sanitiser, and gloves. We understand that you may already have a Face Mask, and we are happy for you to use your own. However, it is important that the face mask protects others. If you are using your own mask, please alert your trainer who will check to ensure that it is suitable. We will supply the surgical style face mask. These are certified as type IIR, which are fluid repellent.

Resuscitation Manikins

You will be assigned your own manikin to use throughout the course. Before you attend the class, we have given this manikin a deep clean. We will have also fitted it with new lungs. To minimise the risk of cross-infection, we ask that you sanitise your hands before using the manikin. You will then use a wipe to clean the manikin. We also ask that you use the provided face shield while performing CPR.

Recovery Position/Log rolls/Scenarios

During these practical sessions, you will work with other learners. Before the session starts, please sanitise your hands, and wear a face covering. We will provide some face masks for you to use.


The toilets are located in the main Pinkston building. When you arrive, your trainer will point these out. These are cleaned by Pinkston staff throughout the day. You will also need a code to get access to the toilet; your trainer will tell you what this is. We encourage you to use the toilet as an when required. Please do not wait for the break to use them. Should you have any concerns or queries, please do not hesitate to get in touch.

The indoor classroom

During the winter months we will have an indoor space to use throughout the course. Please note that our outdoor first aid courses are very practical and we will still access the outdoors (approximately a 70% outdoor and 30% indoor split).

You will be welcomed to the indoor classroom and be assigned an area. This will be your area for the rest of the course. In this area you will find a waste bin. Please dispose of all items in your own waste bin.

You will also be provided with surface wipes. These are used to clean down your table and chair for your comfort and safety. Prior to your arrival we will have disinfected and cleaned each surface. After you leave the classroom at the end of the day, the classroom will undergo a deep clean.

While in the classroom, please observe social distancing, and the continual wearing of a mask must be observed.

Our outdoor classroom

We have arranged the outdoor classroom to create social distancing. There will be shelters to protect from the rain and sun. We will also designate a socially distanced area for you; this will be your area for the course. In this area, you will find the equipment that you will require throughout the course. You will also find a waste bin. Please dispose of all items in your own waste bin.  


Our courses are practical in nature. We will be spending the entire session outside. Please plan for the weather. We recommend that you wear comfortable clothing that you don’t mind getting dirty during the course. Please don’t wear short skirts, leggings that become see through when stretched, low cut or baggy blouses. You will need to bring the following;
  • Waterproof trousers and jacket
  • Several warm layers (for example fleeces or synthetic jackets)
  • Waterproof shoes, boots or wellies
  • Sun cream
  • Hat and gloves
  • Waterproof notepad and pencil
  • A full water bottle

Assessment Methods

Specific assessment methods for your course are outlined on the course information page. We will also discuss these at the start of the course. Typically these include practical and written/multiple-choice assessments. You will be required to undertake and pass these, in order for you to pass the course and qualify for your certificate.

Reasonable Adjustments

Should you need us to make reasonable adjustments for any physical impairments, allergies, learning needs, or having English as a second language, etc, please get in touch with us as soon as possible as we may need to discuss these with the Awarding Organisation (where appropriate) several weeks in advance of the course assessment date.
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