1. Booking Conditions
1.1 Single Day Activities/Events
1.1.1 Full payment is required at the time of booking. In event of a cancellation by you, a full refund will only be made if notice of 5 or more working day before the event is given. If the Adventure Academy CIC cancels, a full refund will be made.
1.2 Activities/Courses/Events less than £400
1.2.1 Full payment is required at the time of booking
1.3Activities/Courses/Events greater than £400
1.3.1 A 20% deposit (including any addition supplements or upgrades) secures the booking.
1.3.2 Payment of balance is due 6 weeks prior to departure. If payment is not received prior to this date, you will have been deemed to have cancelled and your deposit lost.
BACS (please contact us)
2.1 Cancellation by client
2.1.1 If you wish to cancel you must notify us as soon as possible.
2.1.2 Deposits are non-refundable
2.1.3 Cancellations made within 6 weeks of the start date will be liable for 50% of the full fee
2.1.4 Cancellations made within 2 weeks of the start date will be liable for 100% of the full fee
2.1.5 On some occasions we may have a waiting list, from which it is possible to fill your cancellation. In these instances you will receive your full fee minus an administration charge.
2.2 Cancellation by us
2.2.1 The Adventure Academy will endeavour to run all bookings/courses as planned. However for operation reasons we may have to cancel/amend.
2.2.2 In the event of cancellation of any booking by The Adventure Academy, clients will be offered either:
Full refund of the fees
Transfer to any other course/date
Activities in the outdoors are potentially hazardous by their nature and individual participants must accept a certain element of risk. Our leaders and instructors are carefully vetted and are qualified for the activities they control. In the interests of safety you must agree to abide by the decisions of the leader or instructor. As we have no control over weather conditions, we reserve the right to alter routes accordingly. You MUST advise the leader or instructor if you suffer from any medical condition, or are taking any medication which may affect your ability to undertake the activity chosen. People whose fitness or ability is clearly at variance with that required for the grade of trip, may be asked to make alternative arrangements (at their own expense) in order to allow the programme to proceed as planned. Individuals who are under the influence of alcohol or drugs will not be allowed to participate in activities. In addition, where behaviour becomes unacceptable through alcohol or drugs or for any other reason, adversely affecting the ambience of the group, individuals can be asked to make alternative arrangements, or leave the trip at their own expense. Incidents involving participants during the course of the activities resulting in injury should be reported to the group leader or instructor, recorded at the time on an accident form, and signed by the injured person or their representative, and a witness.
Statement of Participation
The Adventure Academy CIC will not be liable for any loss, damage or expense resulting from force majeure or any unforeseen circumstance out with the control of the company. The Adventure Academy CIC will only be liable for loss or damage caused by the proven negligence or default of The Adventure Academy CIC, its suppliers, agents or employees, in performing their obligations under this agreement. Clients are strongly recommended not to make any non-refundable or non-transferable travel arrangements more than 5 weeks before departure (2 weeks if less than 5 days duration) unless advised otherwise by our office.